Five questions sit between seeing a risk and acting on it.
THE INTERVENTION CAPABILITY INDEX™
Effective intervention is a pathway of connected capabilities. The ICI™ shows where along that pathway people and teams break down, so development can be targeted instead of one-size-fits-all.
Intervention capability is the ability of people and organisations to recognise emerging risks, interpret complex situations, anticipate consequences, make critical decisions and take effective action.
Recognising risk is only the beginning. Effective intervention is what changes the outcome.
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01
Recognition
Can I see it?
SKILLS WE BUILD
HOW
Situational Awareness, seeing early warning signs and identifying emerging risks.
Realistic workplace simulations that reflect the 14 psychosocial hazards identified by Safe Work Australia.
02
Interpretation
Do I understand it?
SKILLS WE BUILD
Analysing the situation, understanding the underlying causes and considering interconnected factors.
HOW
The same simulations measure how well people understand the connected causes behind an issue or hazard.
03
Risk anticipation
Do I anticipate where this is going?
SKILLS WE BUILD
Telling patterns from one-off events, assessing severity and business impact and anticipating escalation and consequences.
HOW
Simulations paired with systems thinking micromodule, covering safety, productivity and operational performance.
04
Intervention Confidence
Will I choose to act?
SKILLS WE BUILD
Self-efficacy and assertiveness, overcoming barriers and biases and choosing a proportionate response.
HOW
Active Bystander and managing difficult conversations micromodules and animations build the confidence and judgement to step in when facing uncertainty, hierarchy or operational pressure.
05
Conversation Capability
Am I equipped to have the conversation?
SKILLS WE BUILD
Communicating clearly and assertively, challenging and influencing constructively and navigating resistance and gaining commitment.
HOW
Amanda, our AI-enabled mining coach, gives realistic, ongoing practice in questioning decisions, handling difficult conversations and following through.